How do I return an item?

SJ prides itself on offering high quality designer sterling silver jewelry. We hope that you are happy with your purchase. If, for any reason, you desire a replacement or refund, please call 1-877-839-2119 for a return authorization. Our policy is to offer a full refund on the cost of your jewelry purchase (excluding shipping) if returned within 30 days from date of purchase in original condition.


Ship all returned jewelry with RA number listed on packing slip to:

SSJ LLC
72 L Street
Lake Lotawana, Mo 64086

Please contact our customer service at 1.877.839.2119 for questions or more information on returning an item. Thank you.

How to Exchange:

Please print and fill out the exchange form and send in with your merchandise. If approved, we will ship out your exchange in the method you chose on the form.


How to Return
:

Please print and fill out the return form and send in with your merchandise. If approved, the purchase amount will be refunded to your original method of payment, minus shipping expenses.


Repair Form
:

Please print and fill out the repair form and send in with your merchandise.