How do I return an item?
SSJ prides itself on offering high quality designer sterling silver jewelry. We hope that you are happy with your purchase. If, for any reason, you desire a replacement or refund, please call 1-877-839-2119 for a return authorization. Our policy is to offer a full refund on the cost of your jewelry purchase (excluding shipping) if returned within 30 days from date of purchase in original condition.
Ship all returned jewelry with RA number listed on packing slip to:
11 G Street
Lake Lotawana, MO 64086
Please contact our customer service at 1.877.839.2119 for questions or more information on returning an item. Thank you.
How to Exchange:
Please print and fill out the repair form and send in with your merchandise.